Frequently asked questions
What makes Pop Sewcial different?
Every Pop Sewcial piece is handmade using thrifted, vintage, and upcycled materials. No two items are exactly alike, making each piece a one-of-a-kind work of wearable art.
How should I care for my garment?
Treat your garment like wearable art! 🪡✨
• Wash in cold water on a gentle cycle
• Place your garment in a mesh or delicates bag before washing
• Air dry only — do not place in the dryer
• After washing, gently iron or steam patches and embellishments for a crisp look
• Wash only when needed to help preserve the garment and reduce wear
• Between washes, spot clean as needed or place your garment in the freezer overnight to help eliminate odors
How long will my order take to ship?
Ready-to-ship items are typically packaged and shipped within 2-4 business days.
Custom, made-to-order, and commissioned pieces may take several weeks depending on the scope of the project. Estimated timelines will be communicated before work begins.
Once shipped, you'll receive tracking information via email.
Do you offer international shipping?
At this time, Pop Sewcial ships within the United States only.
International shipping may become available in the future, so be sure to follow along on social media for updates!
What is your return policy?
Due to the handmade, upcycled, and one-of-a-kind nature of our products, all sales are final.
Please review all photos, measurements, and descriptions carefully before purchasing.
If your item arrives damaged or you receive the wrong item, please contact vintage@popsewcial.com within 7 days of delivery and we'll work with you to make it right.
Are your items officially licensed?
Pop Sewcial is an independent artist-owned business. Unless specifically stated otherwise, products are not affiliated with, endorsed by, sponsored by, or associated with any trademark owner, studio, publisher, or rights holder.
Do you accept custom orders?
Yes! Custom commissions and collaboration opportunities may be available throughout the year.
If you have an idea for a custom piece, please reach out through the Contact page or email vintage@popsewcial.com to discuss your project.
Why might my item show signs of wear?
Many Pop Sewcial creations begin as thrifted or vintage garments. Small signs of age, texture variations, and unique characteristics are part of the item's history and charm. Any notable imperfections will always be disclosed in the product listing.